Terms & Conditions

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The Willliam Heritage Boutiquewebsite is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose. Please read the following Terms and Conditions carefully before placing an order with www.williamheritage.boutique

We may modify the Terms and Conditions from time to time, so please read them carefully and check back often. If you do not agree to changes made then you must immediatley stop using the site.

Ordering from William Heritage Boutique

All orders are subject to acceptance and availability.
When you place an order with William Heritage Boutique, at the checkout process you will be able to check your order and correct any errors.  We will send you an order confirmation detailing the products you have ordered. Please note that items in your shopping basket are not reserved and maybe purchased by other customers.

Acceptance of your Order

Our acceptance of your order takes place when we dispatch the order.  We will initially send you a dispatch confirmation by email, which is not classed an acceptance but as a confirmation for reciept of your order. Only when we dispatch the order will the purchase contract between you and William Heritage Boutique made, even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept your order in the following circumstances

a)       where goods are not available
b)       where we cannot obtain authorisation for your payment
c)       if there has been a pricing or product description error
d)       if you do not meet any eligibility criteria set out in these terms and conditions.
The display of any item on our website is not an offer to sell and William Heritage Boutique shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.
If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.

Pricing

All prices on the website are shown in GBP and are inclusive of VAT at the current rates.  We reserve the right to express the price exclusive of VAT.

Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.

Payment

Payment can be made securely online by Visa, Master Card, American Express, Diners or Switch debit cards. You may also place your order by telephone on +44 (0)1642 723487 / 01642 725 418. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only.
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details

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